Counselling provides a safe, impartial and confidential space in which to explore your feelings in a confidential setting, safe in the knowledge that what you say will be respectfully listened to.

All of us at some point in our lives will experience times when we feel that we are overwhelmed or cannot cope. These feelings often impact on other areas of our life. These feelings may affect our academic studies, our relationship with others, or our personal life, to the extent that we feel unable to live in a successful or satisfactory way. This may be the time to seek out a counsellor.

Feelings such as anger, grief, anxiety and loneliness can be distressing and cause anguish, especially if they have been with us for a long period of time.  Counselling can help you to explore and reflect upon these feelings. It can help you to understand what is at the root of the concern, and can help you to work towards resolving these difficulties.

Life Coaching & Personal Mentoring 

Mentoring Support

Diagnostic Assessments 

Welcome to the home of specialist support and advice

Specialist Educational Support

Education Matters is a trading name of Lisa Cooper Limited

Company Registration number 10478712

Specialist Teacher Assessment for Exams Access Arrangements (AARA)

Transformational Life Coaching and Personal Mentoring has the potential to transform. One to one sessions offer a time to explore and consider how we live our lives using a range of approaches, including cognitive and behavioural theories, in a supportive non-judgemental environment that uses evidenced based practice in a relaxed, informal way.

Life coaching is not counselling - it is an opportunity to explore your goals and ambitions. Making time for yourself and investing in yourself is often overlooked. Life Coaching and Mentoring can address areas such as: Confidence, dating & relationships, family, jobs and careers.

Counselling - Online and Face to Face 

We're happy to answer your questions: 07525916614


                                            or contact us via email at

EHC PLAN funded Learners

Learners with funding authorised by their Local Education Authority (via an EHC Plan) are welcome. 

Please contact Lisa Cooper in the first instance regarding selecting Education Matters as part of an EHC Plan and to check availability.

We are unable to offer full diagnostic assessments at the present time. Please check back for further updates.

Assessing for Exam Access Arrangements is unaffected, and private assessments for Access Arrangements and Reasonable adjustments are continuing. 

Specialist Teacher Assessments for Access Arrangements and Reasonable Adjustments (AARA) can be provided to schools across Essex and London in order to provide the core evidence from psychometric tests necessary for Form 8.

The service provided to centres is highly specialised and extends beyond testing and administration. Schools and Colleges are supported throughout the complete AARA process, from identifying learners that require potentially require access arrangements to completion of the Form 8 and online applications, including GDPR.

Lisa Cooper provides a specialist consultancy in the area of AARA and this service includes extensive support and advice to centres as part of the working relationship. This includes advice on policies and annual updates to JCQ guidelines and processes.

Quotations are available for schools and colleges. Please email

Education Matters has have been supporting university students in receipt of Disabled Student Allowance (DSA) for over 12 years and have a vast experience of working with learners.

Specialist Mentoring is available for learners in receipt of Disabled Students Allowances. We are qualified and registered with SFE to provide support to those with Mental Health conditions, Specific Learning Differences and those on the Autistic Continuum.

Late appointments until 9 pm are available Monday to Friday and weekend appointments can also be accommodated on request to fit in with university attendance and other responsibilities.

Remote/Online sessions are also available available.

Education Matters consists of dedicated study rooms. The centre is located in Westcliff-on-Sea, in a well resourced learning environment on the ground floor of a residential property.

Specialist teaching is provided on a one to one basis for learners with varying levels of special educational needs and at all levels of study, from primary to post graduate. 

Education Matters is registered to provide the following:

DSA NMH Support:

Specialist One to One Study Skills Support - SpLD

Specialist One to One Study Skills Support - ASC

Specialist Mentoring - Mental Health

Specialist Mentoring - ASC